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Terms & Conditions

Terms and Conditions

Thanks for visiting our website. It is operated by KIGU of London Ltd. We just like to inform you of some important points when it comes to shopping with us. By continuing to browse and use our site you are agreeing to the following terms and conditions below.

The information that we provide is for general purposes to assist you in your shopping experience. Whilst we try our best to provide clear, accurate and up to date information, we may occasionally make errors.  We exclude liability for any inaccuracies or errors that may arise as permitted by law. This includes, information, content, graphics or images on the website.

If you have any doubts or concerns about your experience with KIGU then please contact us or email us on enquiries@kiguoflondon.com and we will do our best to assist you.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. We are not liable for any disruption of access to the website. 

 

Copyright

The website content, images and the products sold on the website, the intellectual property rights, are the property of KIGU of London and we feel it is important to protect our brand through copyright. Our brand name and logo are registered trademarks that are protected in the UK and other countries.

Please be aware that any infringement of our copyright or the use of any content from our site without prior approval is a criminal offense and is subject to prosecution. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services. 

You must not transmit any worms or viruses or any code of a destructive nature.

 

Privacy Policy

Please refer to our Privacy Policy. By accessing and using this site, you consent that all data that you provide is correct and accurate. 

 

Terms of Sale

All prices displayed on our site are inclusive of VAT. Additional charges for delivery, engraving and additional items will be clearly stated.

KIGU of London reserves the right to amend prices or withdraw offers without notice. 

We accept most credit and debit card payments including Visa, Mastercard and American Express through a world renowned and secure online gateway. We also accept payment through Paypal.

With regard to payment through PayPal: Customers should register with paypal.co.uk. By choosing PayPal as payment method, the Customer has agreed to PayPal Terms in the absence of any other agreement, or if not otherwise stated in the product description, the products will be delivered as soon as the total amount has been completely credited to the vendor's PayPal account.

All goods that are potentially purchased remain the property of KIGU of London until full payment has been made. We reserve the right to refuse any requests should we feel it necessary, but only under extreme circumstances. When placing an order you confirm that you are providing correct and accurate details and that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the item(s). All advertised prices are subject to change. Upon placement of an order and processing of payment, you enter a contract whereby the item is dispatched and you shall receive a confirmation email. 

 

Promotional Codes

From time to time we like to offer our customers a nice treat. Any free products received as a result of a promotional offer are non-returnable and non-refundable. All promotional gifts must also be returned with any products that were purchased to qualify for the offer. Promotional codes or special offers may not be used in conjunction with any other promotional code, special offer or already discounted items. All promotions are subject to availability. Any promotional offer reasonably believed to be used for illegal or illegitimate purposed will be rejected.  Any free promotional item is non-refundable and non-returnable. 

Please refer to our Returns Policy for returnable and refundable items.

 

Delivery

Please refer to our delivery page for details on our postage and packaging.  We will endeavour to process any orders received as quickly and efficiently as possible, However, due to rare unforeseen circumstances which are usually out of our control, deliveries may be delayed, particularly during peak times of season.

 In respect of long-distance contracts: additional shipping charges will be applied, as indicated in the overview of shipping costs (refer to Deliveries). This amount will be payable by the customer in addition to the price, including taxes, of the products ordered.

 

Disclaimer

The laws of England and Wales govern these terms and conditions. By accessing this website for any reason, whether to purchase available products/ services or not, you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. The company reserves the right to change these conditions from time to time as it sees fit and your continued use of this website will signify your acceptance of any adjustment to these terms.

 

Contact Information

Should you have any queries about your experience with KIGU then you can contact us at the following address below: 

KIGU of London Limited

24 Reddicap Trading Estate, Sutton Coldfield, West Midlands, B75 7BU. 

Emai: enquiries@kiguoflondon.com

We reserve the right to change information on this website from time to time and will publish any changes on the site.

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